Front of House Host – ART Gallery

Front Desk & Visitor Experience:

• Greet visitors warmly and provide information about current exhibitions, artists and gallery programs.
• Manage visitor logs, guestbooks, and maintain overall front-of-house organization.
• Answer phone calls, emails and general inquiries in a timely and professional manner.
• Offer guided introductions or brief tours when needed.

Administrative Support:

• Schedule appointments, assist in managing event calendars and coordination of meetings when required.
• Assist with correspondence, filing, data entry and maintaining a basic inventory of office, gallery and hospitality supplies as required.
• Assist in receiving orders from suppliers, checking the order with the invoice, informing the gallery manager and assisting in re-ordering supplies if required.
• Liaising with the Gallery manager and assisting on specified tasks as required.

Gallery Operations:

• Ensuring the lobby and reception areas are clean, presentable and stocked with promotional material.
• Assist with event preparation, such as exhibition openings, receptions, and artist talks.
• Maintain knowledge of current and upcoming exhibitions to assist staff and visitors and providing basic information about the artwork.
• Record visitor’s interest.
• Schedule appointments for interested buyers with the Gallery Manager.
• Assist with the preparation of invoices, if required

Customer Services and Sales Support:

• Engage with visitors to promote exhibitions, gallery merchandise etc.
• Coordinate with the gallery team to ensure exceptional guest experience.

Meeting & Client Hospitality Support:

• Assist in hosting meetings held on the gallery premises, ensuring a warm and professional client experience.
• Assist in preparation of meeting spaces, including arranging seating, setting up materials, and ensuring the environment is clean and welcoming.
• Serving clients throughout the meeting by offering water, coffee, and refreshments as required.
• Monitor and replenish beverages discreetly to maintain a high standard of hospitality.
• Provide any additional assistance needed during meetings to ensure smooth operations and a positive visitor experience.

• Candidates with previous experience in reception duties, customer service, or hospitality are given preference but training will be provided.
• Strong communication skills
• Comfortable using phones, emails and standard office software.
• Professional appearance and demeanor.
• Interest or background in art, museums, or cultural institutions is highly desirable.
• Ability to multitask and remain calm in a fast-paced environment